Snow Knight Surf Suit Bashie

Shipping your goods

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

• We are happy to offer free postage on all items within AUS over AUD $100
• Standard shipping within AUS will be AUD $10.00
• Express post within AUS and NZ is a flat fee of AUD $15
• We offer free worldwide shipping for orders over AUD $100
• International shipping under AUD $100 is a flat fee of $25 via DHL and can take 5-10 days

All applicable duties, tariffs, and customs fees are the responsibility of the customer. Please be aware each country has different laws regarding importation of certain products. We advise contacting local Customs office for current charges in your country to understand the value threshold in your country and import taxes from goods coming from USA.

We hope you love your Cosmo Crew goodies! Unfortunately we are unable to process refunds for a change of mind. If the item is faulty or the size is not quite right, we’ll happily process an exchange for another size or item (subject to availability) provided you meet the following conditions:

• Your item/s are returned within 10 working days of receiving your order Item/s are returned in original condition (unworn and unwashed, in new condition with all tags attached)
• Swimwear items still have attached hygiene protector strip
• Accompanied with proof of purchase
• Return authorisation has been approved via email
• Your return is accompanied with a return form which can be filled out below

We do not accept refunds on sale items, sale merchandise may not be exchanged. Please email hello@cosmocrewkids.com for approval and further instructions. Any shipping charges for size exchanges are at your own expense. We will cover shipping for returning faulty items.

Cosmo Crew reserves the right to deny a return if the merchandise does not meet the conditions above.

Our garments are special. They are supporting sustainable fashion, and the recycling process, by turning trash into treasure. The fabric we use is more resistant to chlorine and sunscreens than other fabrics but we still need to care for it to extend its lifespan and get the most out of it. We recommend a cold, gentle machine or hand washing in mild detergent to stay smelling fresh and to clean grubby adventurer marks. To keep playing in your Cosmo Crew swimwear, base layers and beach shorts longer, please rinse after each use and dry in the shade to avoid fading. Do not wring, soak or dry clean. Avoid contact with rough surfaces and keep away from puppies who like to chew.